FAQs

Good Day Bakery Singapore — Frequently Asked Questions

1. How much notice do I need to order a cake?

Online cake orders for delivery or store pickup require at least 24 hours' advance notice. More elaborate customised cakes may require longer preparation time. Same-day cake delivery and same-day online pickup are not available.

2. Do you deliver cakes across Singapore?

Yes. We offer scheduled islandwide delivery in Singapore. Choose an available delivery date and time while placing your online order.

3. Can I collect my cake from a Good Day Bakery outlet?

Yes. Store pickup is available at our five outlets: Clementi, Tanjong Pagar, Funan, Kinex and Bedok. Select the appropriate pickup option, outlet, date and time when ordering. Pickup also requires at least 24 hours' advance notice.

4. How much is the delivery fee?

Delivery charges are calculated and displayed during checkout after you enter your delivery address. Please review the delivery fee and total before paying. Store pickup does not have a delivery charge.

5. Where do I choose my delivery or pickup date and time?

Complete the delivery or store pickup details in the shopping cart, including the date, time and required contact information, before moving to checkout.

6. Can I choose the cake flavour and filling?

Available sponge, filling, fruit and size options depend on the cake. Open the individual product page to review the choices before adding it to your cart.

7. Can I request a personalised or customised cake?

You can explore our custom event cakes or contact us in advance to discuss a particular design. Special requests depend on availability and may require additional lead time.

8. Where can I see your cake designs?

Browse our celebration cake collection, kids' birthday cakes, and minimalist and elegant cakes.

9. What should I do if I notice an issue with my cake?

Please inspect your cake upon collection or delivery and report any damage or deformation before completing the handover. Once a cake has been received in good condition and handover is complete, we do not accept returns or offer refunds, except where required by applicable law. Please see our Refund Policy.

10. How can I contact Good Day Bakery?

For questions about an order, scheduled collection or delivery, contact us via WhatsApp at +65 8150 2868 or email info@goodday.com.sg. For further details, see our Delivery Policy.